RETURNS & EXCHANGES
We gladly accept returns and cancellations. You can request a cancellation within 3 days of purchase. Once your item has shipped, it can no longer be cancelled. Please contact us if you have any problems or questions with your order.
Please contact us within 5 days of delivery for returns. We ask that you ship the unused item back to us within 14 days.
To be eligible for a return, the item must be in its original condition, including all tags and packaging (if applicable). Please note we can’t accept returns for custom or personalized orders.
Buyers are responsible for return shipping costs. There is no restocking fee on returns. Once the item is received I will submit a full refund, less the original shipping fees.
PRIVACY POLICY
I will only use your shipping/ billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)
MORE INFORMATION
ADDRESS CHANGES: If the product is returned to us or delivered to someone else due to customer error (i.e. wrong address) you are responsible to pay for the shipping charges or overages. Please contact us as soon as you know you are moving or notice your address is incorrect on your invoice.
All items are insured upon shipping. If your received order has visible shipping damage, refuse the shipment. Do not sign or initial any paperwork and contact us immediately. We can replace damaged orders at no cost, but only if the shipment is refused. If you accept the damaged item we will not be able to replace it because you have indicated the item was received in perfect condition.